It is important to us that you know exactly what to expect after being referred to a Blue Cloud facility. The following is the process each patient undergoes. Our promise is to make this process as smooth as possible for you.
After being referred to one of our facilities by your dentist, we will contact you within 48 hours to set an appointment for an exam. In this same call we will ask a few, brief questions about the patient’s medical history.
Most patients require an exam prior to treatment. The exam ensures the patient’s candidacy for general anesthesia and establishes a treatment plan. Patients too uncooperative to complete an entire exam generally qualify for anesthesia and a definitive treatment plan will be created after X-rays are obtained on the day of service. Day of surgery instructions are thoroughly reviewed before the treatment is scheduled, including instructions about eating and drinking on the day of the appointment (NPO Guidelines).
Patients scheduled for treatment MUST follow NPO guidelines. This means no food or liquid after a time specified by the doctor. On the day of treatment, the patient enters preoperative care to prepare for the treatment. At this point, most patients receive a medication to help them stay calm. Patients are then moved to the operating room for treatment. Treatment will typically last 1-2 hours. Following treatment, the patient transitions to recovery where nurses monitor their health and the family meets the patient. At least 30 minutes is spent in recovery before the patient is discharged.
Finally, the patient will return to their main dental home for any regularly scheduled appointments.
Expect your visit to take between 2-5 hours.
Patients must not eat or drink anything after midnight the night before your procedure. If your child does not come fasting, we WILL NOT be able to treat them due to safety concerns.
Bring an extra set of clothes for your child, just in case of an accident!
We often don’t know exact treatment needs until a child is sedated, which means it isn’t possible to know exactly how long each procedure will take. As such, your child may be seen sooner or later than expected.
We will not rush the care of another child, just as we would never rush the care of yours!
If your child is sick on the day of the procedure or has congestion in the lungs or throat, their treatment will need to be rescheduled.
Do not brush your child’s teeth the morning of the procedure.
Bring toys or games to keep your child, and any other children, entertained while waiting for the completion of the procedure.
Remember– Our priority is to provide a safe, high-quality experience for you and your child. You can greatly help us do our part by ensuring that you do yours!
Does my child need to come with me if a consultation is required?
Yes! The purpose of the consultation is to examine your child in-person and submit the necessary authorizations your insurance requires.
Will my child be completely asleep?
Yes! Anesthesiologists will administer general anesthesia and monitor your child while they are completely asleep.
Does the parent or guardian need to remain at the surgery center during the procedure?
Yes–Questions about the patient’s dental or health care needs may arise during the procedure and the parent or guardian is needed to answer these questions and be available to make important decisions.
Are parents allowed in the room for the procedure?
No. Only pertinent dental/medical staff are allowed in the operating room in order to comply with various standards our facilities are held accountable to. Parents should accompany their child prior to the procedure and in recovery following the completion of the procedure.
Are siblings or other children allowed to attend the appointment?
Yes! Children or other siblings may attend the appointment. Just a friendly reminder though, this is a hospital setting and the procedure may last 2-5 hours. Keep this in mind when deciding who to bring to the surgery center.
Do we provide transportation to or from the procedure?
No. We are not permitted to provide transportation to the facility. If you are a Medicaid or CHIP patient, we are happy to provide contact information where you can organize transportation via your insurance.
Do we offer payment plans?
Yes! Contact our billing department for more information about payment plans.
What insurances do you accept?
We work with most insurances, including Medicaid and CHIP. Contact us for specific insurance inquiries!